What to do if you already paid

If you already shared gift card codes, speed matters. Recovery is difficult but reporting helps protect others.

Step 1: Call the card company

Use the number on the back of the card or the issuer’s official support site. Ask if any balance can be frozen.

• Apple / iTunes: 1-800-275-2273
• Google Play: 1-855-836-3987
• Amazon: 1-888-280-4331
• Steam: help.steampowered.com

Step 2: Save everything

Keep cards, receipts, chat logs, and screenshots. Upload redacted copies when you report the scam here.

Step 3: Report officially

File with the FTC and your local police. See our external help links for direct reporting portals.

Watch for follow-up scams

Never pay “recovery fees” in gift cards to someone who claims they can get your money back.